This role will lead and realise the Power-as-a Service (PaaS) energy performance and optimisation strategies site-specific power strategies based on different customer requirements and business needs Supporting operations Registered as a Master Electrician with the Department of Labour Minimum of 5 years of hands-on working experience
g of Employment/Labour Laws and regulations.
broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants handle related queries Share information with customers to build their understanding of products Create time Escalate complex issues to the relevant departments Any other duties as assigned by the company from time Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 2 years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral
broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants handle related queries Share information with customers to build their understanding of products Create time Escalate complex issues to the relevant departments Any other duties as assigned by the company from time Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 2 years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral
Employment/Labour Laws: Familiarity with relevant employment laws and regulations. - Labour Relations:
maintaining and leveraging the quality of service provided to customers, ensuring operational optimisation and efficiency that will reflect positively on the customers' experiences. Kindly note that this is a currently projects within the business. Customer Services: Interaction with customers to provide distribution solutions solutions by focusing on value added services and new delivery methods. Identify areas of improvement within Controller's role: 1. Customer (the Sales Force or Consumer): Analyze external customer's specific requirements
rd party Courier services (including SLA negotiations and management) to meet customer needs. MUST BE AVAILABLE projects within the business. Customer Services: Interaction with customers to provide distribution solutions solutions by focusing on value added services and new delivery methods. Identify areas of improvement within Controller's role: Customer (our Sales Force or Consumer): Analyse external customer's specific requirements requirements for delivery services and include their requirements in company internal procedures and measures
managing aftersales & site service records, databases, handling customer complaints and inquiries, coordinating general administrative support to the department (Spares & Site Services). Monitoring and reporting on key & site services and enhance client satisfaction. Work closely with other departments, such as sales engineering / project engineering and aftersales or customer services and/or aftersales experience in an OEM engineering management skills to supervise and train aftersales service teams. Knowledge of industry-specific regulations
Provide a holistic human resource service to line management by taking responsibility for managing
evaluate training plans submitted by heads of department and provide feedback and guidance as required;
Fully conversant with current labour and related legislation;
Proficiency in Microsoft
issues.