between customers and engineering teams.
and cooperation with relevant interface partners Assist data base operations team application teams with
operational issues Ensure client needs are addressed Assist clients by providing consistent second level support
and external clients by providing advice and assistance
defining project scope, objectives, and timelines, and assist in the creation of project plans and deliverables
process, and timelines to business stakeholders. Assist in building plans for projects, outlining the key
new products, Train clients so that they can self-assist where relevant for onboarding and processing of
new products, Train clients so that they can self-assist where relevant for onboarding and processing of
code base to guide and provide solutions and assistance to the feature team. Responsible for delivery
competency forums for the Business Analysis discipline. Assist with queries and investigations when required to