Perform troubleshooting and incident and problem management and meet service level objectives Perform monitoring with operational plans / schedules in order to manage achievement of service delivery goals. Share knowledge and implementation of fit for purpose budgets. Manage quality people practices Align own behaviour with
and areas of improvement. Present findings to management and recommend actionable strategies to improve them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions comply and training. Strong organizational and time management skills. Personal Attributes: High level of integrity
Medical-Health Insurance Funeral Cover Job Responsibilities: Manage large amounts of inbound and outbound calls in and customer contentment. Convey feedback to Management about product matters, service patterns, and addressing concerns empathetically, and proactively managing potential issues. Assess own performance through
Medical-Health Insurance Funeral Cover Job Responsibilities: Manage large amounts of inbound and outbound calls in and customer contentment. Convey feedback to Management about product matters, service patterns, and addressing concerns empathetically, and proactively managing potential issues. Assess own performance through
and areas of improvement. Present findings to management and recommend actionable strategies to improve them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions comply and training. Strong organizational and time management skills. Personal Attributes: High level of integrity
Industrial Engineering/Logistics/Supply Chain Management or Minium 5 years related Experience in Automative Supply Chain Management. Negotiation and leadership skills. Stakeholder Engagement and Management. ADVANTAGEOUS
experience. COMMENCEMENT: As soon as possible ROLE: Manage authorisations and access related issues. Support
the central systems for Identity & Access Management (RightNow and WebEAMnext) as well as towards the area SCIM (System for Cross-domain Identity Management) Knowledge in the area of multi-factor authentication Security System Monitoring Incident and Request Management (ITSM NEXT) ITIL processes knowledge Any additional
related task as and when required by the Delivery Manager Important: A clear criminal record is required Lambda DynamoDB Step Function Param Store Secrets Manager Code Build/Pipeline CloudFormation Business Intelligence Lambda DynamoDB Step Function Param Store Secrets Manager Code Build/Pipeline CloudFormation Business Intelligence
tests including recording of results and change management (transport) activities. Preparing User manuals and non-technical colleagues/users. Good time management and organisational skills. Willingness to engage