performance. Quality Assurance: Ensure compliance with company policies, procedures, and quality standards recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations and for a dedicated and detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain and improve the quality of our customer interaction. Education: Diploma Minimum of 2-3 years of experience in a quality assurance/quality control role within a call centre environment
performance. Quality Assurance: Ensure compliance with company policies, procedures, and quality standards recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations and for a dedicated and detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain and improve the quality of our customer interaction. Education: Diploma Minimum of 2-3 years of experience in a quality assurance/quality control role within a call centre environment
procedures to ensure quality and safety standards are met
South Africa, Richardsbay
Contract ion
difficulties and advise all parties accordingly Ensure quality reports conform to the requirements of the customer on delivery Manage and control RLOG returns and collections and ensure quality proof of delivery returned ensure that staff are motivated and productive Quality, Health and Safety and KPI's Ensure that customer
We are currently looking for a cost controller to join our team. This is a 6 month contract
Job Function Control costs via preferential contracts with suppliers, monitoring contract rates vs actual
My client is seeking a Quality Assurance Agent with 5+ year’s quality management experience in a in Quality Assurance
difficulties and advise all parties accordingly Ensure quality reports conform to the requirements of the customer on delivery Manage and control RLOG returns and collections and ensure quality proof of delivery returned ensure that staff are motivated and productive Quality, Health and Safety and KPI's Ensure that customer
Project Control Lead Project Control for Projects by: Prepare (or liaises with Contractor Project Control Tools: Microsoft Projects and Primavera (P6) Cost Control Course EVM Course Contract Management Course Estimating Required 5 years' experience in a cost controller/project controller position in a related industry Project schedules Proven Track record of Project Cost Control Experience would be advantageous 5-7 years' experience