support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding management industry Previous experience in a call center environment is highly advantageous Strong understanding interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively and self-motivated with a positive attitude Kindly note that all positions will be filled in accordance
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints service information to customers Matric Must have Call centre experience – at least 6 months Must be able
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre amounts of inbound calls in a timely manner Adaptable: fast learner and shows a positive response to change
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints service information to customers Matric Must have Call centre experience – at least 6 months Must be able
the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract ge of Performance evaluation procedures
the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract necessary. Ensure staff understands and comply with all call centre objectives, performance standards and policies Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings, process. Review data quality and data completeness of calls and activities performed by the team. Maintain and achieve SLA targets to achieve set benchmarks (e.g. call answer ratio, service level ratio, average hold
TEMP TO GO PERMANENT
GERMISTON
Suitable candidates are invited to apply for the position of a postdoctoral fellow at the Research Unit by the North-West University and is a one-year position, but the contract can be extended for up to three to occupy the position as soon as possible after appointment. WEBSITE FOR POST/POSITION http://www.nwu
with 5+ year’s quality management experience in a Call Centre environment to join their team on a 3 year
2 MONTH TEMPORARY POSITIONS:
**** Please NOTE these are TEMPORARY
TEMPORARY POSITIONS and
Applicants MUST be able to start IMMEDIATELY