challenging, exciting venture available for an expert level Agile Master who has documented capabilities
We are currently recruiting for a Senior Support Engineer to be based at our Head Office Centurion. The will be responsible for providing advanced technical support and expertise in various aspects of IT infrastructure and SAN. The role will primarily involve remote support, with occasional travel required when remote solutions disaster recovery (DR) solutions. Providing expert-level support and management of hypervisors, including and maintaining Windows servers and clusters. Supporting and managing data center infrastructure, including
minimum of 2-3 years' experience in a customer support role or a comparable customer-facing position. of customer issues. Proficient in MS Office. Technical knowledge and comprehension of software applications weekends, and holidays, according to the company's support schedule Candidate must have their own transport
Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying satisfaction with all client products. Providing back-up support to fellow administration team as and when required and emails. Hire, onboard and train new Client support specialist employees. Assess own performance through necessary. Monitor, coach and develop customer support team members to ensure that they maximise their Skills & Experience: Manage the customer support team ensuring the development and delivery of a
This is achieved by monitoring, maintaining, supporting, and optimizing all networked software/hardware sure to fill-in Support ticket tracking tool appropriately Reproduce and document technical issues and/or components, including hardware and software. Maintains support documentation up to date, Collaborate with network checklists Monitoring and administration tools Support ticket tracking tool – in progress tickets Configuration bulletins 2 years' experience on a similar technical support role IT Infrastructure : OS (Windows, Linux)
seeking a highly skilled and experienced SAP B1 Support Consultant to join their team full time and onsite Responsibilities: Provide day-to-day support for SAP B1 users, addressing technical issues and ensuring smooth and maintain SAP B1 queries using SAP HANA to support business reporting and analysis needs. Work closely specific SAP B1 requirements and provide tailored support and solutions. Conduct regular system audits and and post-go-live support. Create and maintain comprehensive documentation of support processes, system
Leading financial company seeks an experienced IT Support Specialist for a contract role based in Cape Town 1st-line standby/support for product environments Respond (2nd-line) to and resolve support tickets in the the Platform Engineering support queue. Identify recurring issues, and root causes and implement preventative preventative measures Create processes and support mechanisms for API Consumers Security management Identify the stability and responsiveness of the platform Support the constant business and technology change through
Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients In depth knowledge of Sage X3 modules
manufacturing industry is looking for an IT Helpdesk Support Engineer for a 3 - 6 months fixed term contract all IT support queries, this role will be responsible to resolve or escalate users' technical issues the various software and hardware technologies supported by the team Maintain a strong customer focus at and second line technical support role Strong problem solving ability in a technical environment Strong