Our Client a Global Tech firm is seeking a Desktop Support Engineer to join their team in Woodmead on
Mid-Senior Level Desktop Support Engineer required for a well establish company based in Rivonia with; Install, configure and support all Desk and Server operating systems Desktop and server configuration installation and trouble shooting. Respond and resolve support calls at customer's sites Responsible for calls similar applications. Be familiar with SCCM Report support applications e.g. VPN, RDP and Team Viewer Active
Time Job purpose: Product Experts provide high-quality first-line support and remote care to hearX USA voice calls, emails, and text messages. Product Experts ensure that prospective customer callers are assisted meet their needs to minimise returns. Customer Support Answer any inbound calls and assist as far as possible to the Hearing Expert team in a timely manor. Complete assigned CRM tasks for support calls to customers positive view of hearX and Lexie and the customer support team and processes. Conduct business in a professional
/>• Minimum 3-5 Years’ industry experience in technical administration.
• Experience with ERP (SAP
RESPONSIBILITIES
• Liaise with stake holders on technical queries.
• Create and maintain Bill of Materials
• Update and maintain the ERP system with technical detail.
• Assist quality, production, internal
internal and external sales with queries around technical content, drawings, parts or BOMs.
• Manage
and responsibilities include: Provide pre-sales technical assistance, install and configure the company's equipment in client offices, and follow-up with support as required. Install, maintain and troubleshoot
To continually make sure that all Monitoring support is managed in a timely, efficient and effective that a continuous revenue stream for monitoring support is achieved. (Targets to be calculated) To understand Key TASKS : Provide both on and off-site technical support and consultancy to prospective and existing Manager to discuss and update on all sales and support issues and activities of the segment. Ensure that existing support engineers including IT to overcome all related issues. Utilise SFDC support tool to provide
Job Title: Technical Support Analyst
Employment Type: Permanent
TECHNICAL SKILLS AND SUPPORT REQUIRED:
Minimum 3-5 Years industry experience in technical administration.
Experience with ERP (SAP RESPONSIBILITIES:
Liaise with stake holders on technical queries.
Create and maintain Bill of Materials
Update and maintain the ERP system with technical detail.
Assist quality, production, internal internal and external sales with queries around technical content, drawings, parts or BOMs.
Manage under pressure. Accurate, detail orientated and technical.
Strong Communication skills required.
skilled and motivated Technical Support Specialist to join our team. As a Technical Support Specialist, you disciplines are necessary. In addition to technical support, you will also receive training in PPF patternmaking your technical expertise and problem-solving skills in a fast-paced environment. Provide technical support person or over the phone Diagnose and troubleshoot technical issues reported by customers Guide customers through with cross-functional teams to resolve complex technical problems Learn and develop skills in PPF patternmaking
site
• Technical presentations to clients.
• Provide technical and product support to clients
/>• High proficiency for trouble shooting and technical assistance.
• System integration (compressors