minimum of 2-3 years' experience in a customer support role or a comparable customer-facing position. weekends, and holidays, according to the company's support schedule Candidate must have their own transport
Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying satisfaction with all client products. Providing back-up support to fellow administration team as and when required and emails. Hire, onboard and train new Client support specialist employees. Assess own performance through necessary. Monitor, coach and develop customer support team members to ensure that they maximise their Skills & Experience: Manage the customer support team ensuring the development and delivery of a
This is achieved by monitoring, maintaining, supporting, and optimizing all networked software/hardware Corrective Maintenance team and make sure to fill-in Support ticket tracking tool appropriately Reproduce and components, including hardware and software. Maintains support documentation up to date, Collaborate with network checklists Monitoring and administration tools Support ticket tracking tool – in progress tickets Configuration bulletins 2 years' experience on a similar technical support role IT Infrastructure : OS (Windows, Linux), Virtual
website - www.parvana.co.uk Customer service, IT Support, troubleshooting, helpdesk
Client a Global Tech firm is seeking a Technical Support Analyst to join their team in Randburg (Fulltime Language Excellent Communication Skills Technical Support Analyst, SQL, Oracle, Wed methods, Sharepoint,
Client a Global Tech firm is seeking a Technical Support Analyst to join their team in Randburg (Fulltime
• Provide technical support to customers for the installation, commissioning, and use of ATESS products Manage regional equipment files and provide remote support for general technical issues • Respond quickly quickly to on-site service requests and provide support for product transformations and upgrades • Handle customer technology and pre-sales/after-sales technical support experience in UPS power supply, photovoltaic inverters
Position: Provide high quality application and systems support Understand the nature and business impact of requests Provide second line support for technical and functional solutions Technical Support: Oracle, SQL Server
Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients In depth knowledge of Sage X3 modules