understanding of customer needs and monitor their preferences Resolve escalated customer issues and customer complaints technical product support Resolve and respond to customer issues and inquiries Train, guide and mentor junior/fellow
for new customers Processing of all invoices to customers Following up weekly with customers for outstanding's in place Following up on signed contracts from customers Developing a PnL system per trade SAFEX All SAFEX
appointments. Updating daily activity. Management of customer database allocated to the candidate. Pursing new calling, etc. Cross selling products into existing customer base. Preparing deal files foe each sales transaction prior to commission cut off dates. Obtaining good customer relations/networking by ensuring courtesy calls client visits and follow-ups according to the customer grading i.e., size of the account. Proper communication
appointments. Updating daily activity. Management of customer database allocated to the candidate. Pursing new calling, etc. Cross selling products into existing customer base. Preparing deal files foe each sales transaction prior to commission cut off dates. Obtaining good customer relations/networking by ensuring courtesy calls client visits and follow-ups according to the customer grading i.e., size of the account. Proper communication
plans, enhancing brand visibility, and driving customer engagement. This position will be located at the our brand identity. Analyze market trends and customer insights to identify opportunities for growth synergistic strategies that drive sales and improve customer satisfaction. Oversee the company's digital presence
efficiency. Build and maintain strong, long-lasting customer relationships, responding to client queries and opportunities. Analyze regional market trends and customer needs to tailor approaches for maximizing sales market opportunities. Oversee the management of key customer accounts and participate in contract negotiations
efficiency. Build and maintain strong, long-lasting customer relationships, responding to client queries and opportunities. Analyze regional market trends and customer needs to tailor approaches for maximizing sales market opportunities. Oversee the management of key customer accounts and participate in contract negotiations
plans, enhancing brand visibility, and driving customer engagement. This position will be located at the our brand identity. Analyze market trends and customer insights to identify opportunities for growth synergistic strategies that drive sales and improve customer satisfaction. Oversee the company's digital presence
terminals Dispatch of Point of Sale terminals to customers (merchants) Telephonic support to merchants MINIMUM
our offerings meet the market needs and exceed customer expectations. Define the product strategy and business goals. Conduct market research to identify customer needs and market trends to inform product decisions