Providing clients/ IFA's with superior levels of service § Maintaining records of all interactions with with clients / IFA's on Siebel CRM. § Correct and timeous rectification of errors § Liaise with clients / regarding the correct implementation of instructions received to meet with our service delivery standards
Providing clients/ IFA's with superior levels of service § Maintaining records of all interactions with with clients / IFA's on Siebel CRM. § Correct and timeous rectification of errors § Liaise with clients / regarding the correct implementation of instructions received to meet with our service delivery standards
departments Attend to guest comments and issues Oversee service and front of house staff Arrangement of special Ensure all equipment is maintained and operated correctly Ensure safety regulations are adhered to Oversee
departments Attend to guest comments and issues Oversee service and front of house staff Arrangement of special Ensure all equipment is maintained and operated correctly Ensure safety regulations are adhered to Oversee
strategic accounts. Provide a transport consultancy service to demonstrate total operating costs. Manage positive relationships. Provide a sales engineering service to ensure correct vehicle selection. Apply strict measures cash sale transactions are paid in full. Take corrective action on out-of-line items. CUSTOMER CARE Ensure type of feedback to the customer is relevant and correct. Continue to promote the company as a trustworthy
TalentCru POSITION Service Ambassador LOCATION Pinelands SALARY R8 000 CTC SUMMARY Are you a self-starter strong positive attitude? Do you have a passion for service and technology? We are looking for a dedicated well-established company Our client is looking to employ a Service Embassasor based in Pinelands RESPONSIBILITIES CLIENT INTERACTION Welcome all clients to the service centre in a Professional and friendly way. Manage Escalate service issues to Service Centre Team Leaders, when required. Liaising with clients. SERVICE PROCESS
terms are adhered to and drive the process to correct if not aligned Processing - Damage claims to be Upload of SGX Sales and credit notes CV file - Correct allocation of remittances to enable the timeous - Ensure correct trading terms are applied and raise alert if it is not adhered to correctly - Balance
To deliver service excellence through efficient customer service, point of sale (POS) operational activities good and pay less". To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To efficiently execute and maintain all merchandising promotions and events in order to provide the correct information to customers at all times. Knowledge: stock management procedures Knowledge of customer service excellence Skills: Planning and organising skills
To deliver service excellence through efficient customer service, point of sale (POS) operational activities good and pay less". To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To efficiently execute and maintain all merchandising promotions and events in order to provide the correct information to customers at all times. Knowledge: stock management procedures Knowledge of customer service excellence Skills: Planning and organising skills
detail of each import to ensure the values are correctly declared to SARS and the customs VAT declared registers, ensure VAT is correctly processed on assets, ensure depreciation is correctly calculated and processed Maintain interest on loan account schedules, ensure correct rate is always used and entries are processed accurately regularly and all stock adjustments are valid and correctly accounted for, investigate any discrepancies in and Sonae creditor accounts and ensure payments correctly calculated monthly Assist in the process of clearing