improvement in performance, providing training, coaching as needed. Interview and recruit prospective staff
improvement in performance, providing training, coaching as needed. Interview and recruit prospective staff
Facilitate daily stand-ups. · Ability and willingness to coach and give training to fellow colleagues and users
representatives' performance and provide ongoing coaching and feedback Resolve customer complaints and inquiries
persistence. Communicate and enforce coding standards. Coach and mentor junior team members. Recommend patterns
technical support agents, providing guidance, coaching, and mentoring to ensure high performance, motivation
development of the sales organization through training, coaching, and best practice improvement for trainees, experienced
development of the sales organization through training, coaching, and best practice improvement for trainees, experienced
providing clear expectations, responsibility, and coaching. Customer Service Orientation - listen to and
technical skills and competencies. Provide leadership, coaching and direction to the I&OT Leadership team