(Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration claims & refunds within provided mandate, in a timely manner and accurately Ensure that all customer operations report and stats accurately and in a timely manner Provide input for budgeting purposes & areas, ensure areas are sufficiently staffed at all times; Attendance at all Company training and functions;
(Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration claims & refunds within provided mandate, in a timely manner and accurately Ensure that all customer operations report and stats accurately and in a timely manner Provide input for budgeting purposes & areas, ensure areas are sufficiently staffed at all times; Attendance at all Company training and functions;
and scheduled loads are picked up and delivered on time as well as update stakeholders on progress and delays consumption and driver efficiency and inform Training Centre of poor diesel and driver performance. Responsible drivers as well as manage all planned and unplanned time-off. Continuously liaise with client/s on progress progress, changes and to resolve any issues. Inform Call Centre of any breakdowns or related issues and follow-up requires extended or irregular hours most of the time
and scheduled loads are picked up and delivered on time as well as update stakeholders on progress and delays consumption and driver efficiency and inform Training Centre of poor diesel and driver performance. Responsible drivers as well as manage all planned and unplanned time-off. Continuously liaise with client/s on progress progress, changes and to resolve any issues. Inform Call Centre of any breakdowns or related issues and follow-up requires extended or irregular hours most of the time
required for an IAM (Independant Aftermarket Service Centre) •To carry out diagnostic work and repairs as set of the allocated time •To Fix vehicles Right First Time •To upsell labour & parts that is mutually
Consumers want to take charge and customise every part of their world to meet their needs. We're applying that we achieve the agreed targets and turnaround times. You'll work closely with members of the various Active case/pipeline management • Provide first time resolution where appropriate, alternatively doing taken • Adhere to contact centre schedules and protocols • Provide first time client contact resolution • You must have a minimum of 2 years in the call centre and administration industry • You must have experience
Consumers want to take charge and customise every part of their world to meet their needs. We're applying that we achieve the agreed targets and turnaround times. You'll work closely with members of the various Active case/pipeline management • Provide first time resolution where appropriate, alternatively doing taken • Adhere to contact centre schedules and protocols • Provide first time client contact resolution • You must have a minimum of 2 years in the call centre and administration industry • You must have experience
Certificate Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability Training
Certificate Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability Training
queries under their control. Accountable for on time and accurate billing to clients. Making special experience in an Exports Administrator Role Outbound call centre or a related sales position experience is necessary both verbal and written. Excellent phone and cold calling skills. Exceptional customer service skills. Strong skills. Ability to multitask, prioritize, and manage time efficiently Accurate and precise attention to detail