(Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration
(Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration
generating leads for new vehicle sales through cold calling, networking, and other sales techniques. 2. Providing pricing and terms of sale with customers to ensure a mutually beneficial agreement. 6. Completing all necessary
generating leads for new vehicle sales through cold calling, networking, and other sales techniques. 2. Providing pricing and terms of sale with customers to ensure a mutually beneficial agreement. 6. Completing all necessary
requirements, and assign work orders Heavy outbound calling Working US Hours (3pm - midnight in South Africa) wired to computer itself Newer Computer (2-3 years old) w/ Good Specs: Windows 10, Newer Processor, 8GB
requirements, and assign work orders Heavy outbound calling Working US Hours (3pm - midnight in South Africa) wired to computer itself Newer Computer (2-3 years old) w/ Good Specs: Windows 10, Newer Processor, 8GB
roadworthiness May respond to vehicle breakdown service calls • Completion of a four-five year apprenticeship English language. • Be under the age of 44 years old For a Free Eligibility assessment please apply online
service process Logging of all customer service calls Assign calls to technicians Closing current machines when maintaining records Follow up on all closed support calls to ensure the client is pleased with the service clients in far areas (E.g. Cape Town) Logging of calls on behalf of clients at dealers in the far areas Representatives. Clerical Tasks Answering telephone calls and making the appropriate transfers For example purchasing a new Copier machine, you would transfer the call to the Sales department Handling Problems Customer
service process Logging of all customer service calls Assign calls to technicians Closing current machines when maintaining records Follow up on all closed support calls to ensure the client is pleased with the service clients in far areas (E.g. Cape Town) Logging of calls on behalf of clients at dealers in the far areas Representatives. Clerical Tasks Answering telephone calls and making the appropriate transfers For example purchasing a new Copier machine, you would transfer the call to the Sales department Handling Problems Customer
distributing correspondence and redirecting phone calls. As a customer service consultant, you will be acting office Answer, screen, and forward incoming phone calls Ensure reception area is tidy and presentable, with various channels, managing both emails and phone calls Acknowledging and resolving customer complaints Proficiency in Microsoft Office Suite 1 - 2 years call centre experience or 1-2 years of customer service correspondence