Management: Incidents Monitoring, manage SLAs, problem management reporting, ITIL Ops: Azur Cloud, Linux and
scripting. Service Management processes (Problem Management, Capacity Management, Service Design, Incident
investigating complaints; conducting tests; resolving problems. Manage all on site installation, repair, maintenance
Management: Incidents Monitoring, manage SLAs, problem management reporting, ITIL Ops: Azur Cloud, Linux and
initiatives. The ideal candidate excels in problem-solving, project management, and building collaborative relationships management, and system design; Excellent problem-solving and project management skills; Ability to build collaborative
Operations experience (ticket handling, problem, incident management) Jira and Confluence experience Build
>Negotiation skills
data management, and system design. Problem-solving, project management, and building alliances should be
acceptance of all parties. Proactive problem solving and conflict management - Builds a logical approach to to address problems or opportunities or manage the situation at hand by drawing on one's knowledge and
acceptance of all parties. Proactive problem solving and conflict management - Builds a logical approach to to address problems or opportunities or manage the situation at hand by drawing on one's knowledge and