Incident Management, Change Management, and Problem Management is essential. Experience with Agile methodologies SLAs Participate in incident, change, and problem management processes Collaborate with Agile teams to
SLAs
Management (IM), Change Management (CM), Problem Management (PM)
Management) tickets · Raise and lead tasks PM (Problem Management) tickets as identified · Handling Tickets Management (IM), Change Management (CM), Problem Management (PM) · ITIL process knowledge and work experience
Management) tickets · Raise and lead tasks PM (Problem Management) tickets as identified · Handling Tickets Management (IM), Change Management (CM), Problem Management (PM) · ITIL process knowledge and work experience
g and keeping current all problems via a Problem Management System
management, change management and
Charter ADVANTAGEOUS SKILLS REQUIREMENTS: Problem Management and Incident Management – Proactive and Reactive
REQUIREMENTS: