responsible for managing daily operations of the service desk, managing the service desk team, representing
end-user devices (printing, laptops, desktops, managed service desk, boardroom equipment, Microsoft Services
Cloud technologies Work with incident management, service desk, other technical teams and the customer
Cloud technologies Work with incident management, service desk, other technical teams and the customer
audit findings. Service Desk Assist with managing the Service Desk Participate in change review meetings by IT Business Relationship Manager prior to distribution. Service Desk Performance Responsible for the off by CAB Management at the relevant site. Responsible for ensuring that the Service Desk is able to
planning, or project management, preferably in a dynamic and fast-paced service desk environment Experience
The Support Force have an opportunity for an experienced 3rd Line Support Consultant to join our service desk team. The role will act as an escalation point for 1st and 2nd line engineers, mentoring and coaching your engineering colleagues, vetting knowledge base articles to aid the teams and custom
Management
Service Management Monitoring and managing desktop support, IT services desk, and VIP support functions to
Service Management Monitoring and managing desktop support, IT services desk, and VIP support functions to