up and maintains service desk, including managing service desk team members and evaluating desk efficiencyResolves
environment? Triple check 5 years' experience managing service desk operations? Checkmate 5 years' experience
end-user devices (printing, laptops, desktops, managed service desk, boardroom equipment, Microsoft Services
Leadership and Supervision: Lead and manage a team of Service Desk staff, including training, and performance incident management, knowledge management, operational performance, and service desk operations will contribute
Laptops, printers and Mobile devices. Manage IT service desk and incidents to provide efficient desktop
applications Manage pre-implementation and post-implementation testing. Monitor Service Desk queue and manage
applications, Manage pre-implementation and post-implementation testing, Monitor Service Desk queue and manage
Reference: JHB000939-DS-2Position: Service Desk Delivery Manager (ISP)Location: Johannesburg NorthA leading ISP is looking for an professional, customer-centric Service Delivery Manager to join their dynamic team You MUST come from the ISP industry and have the relevant experience in service deliver
Duties & Responsibilities: Database design, maintenance, security, and integrity Design and implement high availability and disaster recovery Database risk and security management Change control between environments Database space management, including backup restore Enforce standards, policies
Our awesome client is looking to appoint a client centric individual with high energy levels and drive to manage tickets and calls logged with the Support Desk. You will be responsible for the coordination and prioritisation of service tickets; answering, evaluating and prioritising incoming telepho