Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Training and leading the Operations team Overseeing Of Operations Map and continuously review call centre and operational processes to identify untapped years in- and outbound call centre sales, customer service and staff management experience MS Office skills
appropriate action as required. To efficiently manage and control all operational activities of the store stock management, shrinkage, general housekeeping and administration. To successfully manage in-store employees through effective selection, leadership, management and on-going development in order to build capacity relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives the customer's first choice health and beauty retailer by living and driving the company values. Knowledge:
repaid expansion we are looking for a Call Centre Manager that has specialised in Banking Collections Minimum Requirements: Matric 3-5 years call centre management experience in a bank collections environment
repaid expansion we are looking for a Call Centre Manager that has specialised in Banking Collections Minimum Requirements: Matric 3-5 years call centre management experience in a bank collections environment
Exhilarate, a dynamic and leading outbound sales call centre in Amanzimtoti, Durban, is searching for passionate
Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre Advisor DUTIES & RESPONSIBILITIES, NOT LIMITED TO: Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous)
Testing, Inspection and Certification. The call centre agent will support the business developer by securing converted to sales Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone Business values Ethical behaviour Relationship management Patience Problem solving and flexibility Listening Selling & Closing technics Matric 1 year call centre or related industry experience. Teamwork &
Testing, Inspection and Certification. The call centre agent will support the business developer by securing converted to sales Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone Business values Ethical behaviour Relationship management Patience Problem solving and flexibility Listening Selling & Closing technics Matric 1 year call centre or related industry experience. Teamwork &
extensive in-bound and customer relations call centre experience to join their team. Must be fluent in English and Afrikaans) Ability to work with and manage different types of personalities to get the right
responsibilities as reasonably assigned to you. Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)