Collection Call Centre that specialises in the efficient recovery of outstanding debts for clients, ensuring standards. The position is based at a prestigious call centre in Pretoria East, close to Silver Lakes. Minimum minimum experience. Experience Required Setting up of call campaigns, sms and emails; Analysing books and assist adapted in line with operational requirements and client expectations; Identifying and initiating actions book of the department; Providing stats to the client and attending meetings; Assist with handling and
Pta000043-LB-1 My client, a well-established law firm based in Pretoria East is looking for a Call Centre: Team leader in campaign management and call strategies. · Experience in a call centre environment that deals with Afrikaans. Experience Required: · Setting up of call campaigns, SMS and emails. · Analysing books and adapted in line with operational requirements and client expectations. · Identifying and initiating actions book of the department. · Providing stats to the client and attending meetings. · Assist with handling
PTA000797-TM-1 We are seeking a Call Centre Team Leader to join our clients dynamic legal team. In this critical Debt Collection. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation ideal candidate would have ABSA Call Centre experience. Setting up of call campaigns, SMS and emails; Analyzing adapted in line with operational requirements and client expectations; Identifying and initiating actions book of the department; Providing stats to the client and attending meetings; Assist with handling and
PTA000797-TM-1 We are seeking a Call Centre Team Leader to join our clients dynamic legal team. In this critical Debt Collection. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation ideal candidate would have ABSA Call Centre experience. Setting up of call campaigns, SMS and emails; Analyzing adapted in line with operational requirements and client expectations; Identifying and initiating actions book of the department; Providing stats to the client and attending meetings; Assist with handling and
Our client in the Financial industry is currently looking for a Call Centre Insurance Sales Agent , in Responsibilities: Pitch the business to potential new clients and book appointments with doctors for the financial Must be able to sell and bring in new business. Call Centre or Telesales work experience minimum of 2 - 3
Property Investment Company, is looking for a Call Centre Manager to join their team in Cape Town . 1. smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Allocation: Manage and allocate resources to meet call volumes and maintain service levels. Capacity vs Monitor and analyze performance metrics, such as call wait times, resolution rates, and customer satisfaction Team Management: Lead and supervise a team of call centre agents, providing guidance, support, and feedback
PTA000804-TM-1 We are seeking a Call Centre Team Leader to join our clients dynamic legal team. In this critical Debt Collection. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation ideal candidate would have FNB Call Centre experience. Setting up of call campaigns, SMS and emails; Analyzing adapted in line with operational requirements and client expectations; Identifying and initiating actions book of the department; Providing stats to the client and attending meetings; Assist with handling and
PTA000804-TM-1 We are seeking a Call Centre Team Leader to join our clients dynamic legal team. In this critical Debt Collection. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation ideal candidate would have FNB Call Centre experience. Setting up of call campaigns, SMS and emails; Analyzing adapted in line with operational requirements and client expectations; Identifying and initiating actions book of the department; Providing stats to the client and attending meetings; Assist with handling and
Our client based in Centurion is looking for a candidate with extensive in-bound and customer relations relations call centre experience to join their team. Must be fluent in English and Afrikaans due to the client
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the