International Company with CT based support team Core deliverable of this role is functional testing work hours out of standard 8 to 5 role so as to support International Clients
2nd Line IT Support – Montague Gardens, Cape Town – R30 000 to R40 000 based on qualifications and Experience to join their team as a Full-Time 2nd Line IT Support Person. As part of our dynamic team, you'll play play a crucial role in providing top-notch support to both our internal staff and external customers. The go-to person for resolving IT issues, providing support via a ticket-based system. Your day-to-day tasks companies, as well as supporting our valued external customer base. Remote IT Telephone Support for customers
for a Desktop Support Technician , in Cape Town. Responsibilities: Remote user support to users across 125 stores (South Africa and Namibia) General support of end user computing for hardware, networking expected SLA and quality requirements and KPIs to support client contract objectives. Excellent verbal communication deliver remote or telephonic support. Effective time and call management to support contractual objectives Requirements: 5 - 7 years IT Experience in remote End User Support. Must be experienced in Microsoft environment,
unity. What you will be doing: Deliver technical support with efficiency, reliability, professionalism, adherence to service level agreements (SLAs). Provide support for hosted services, solutions, and associated open and effective communication throughout the support process to keep stakeholders informed. Embrace Self-motivated and adaptable, with experience in hybrid home-office setups. Demonstrates humility, a thirst for knowledge visit our website - www.parvana.co.uk Technical Support, SQL, PostgreSQL, Web Servers, Cloud Environments
customer-centric & solutions-driven Software Support Technician is sought by an innovative Software to the Courier sector. You will be expected to support the customer base with any application based technical experience in a similar role including 1st Line Support, Customer Service, Call Centre experience, basic software related queries / problems in first line support environment. Manage customer databases, check for related certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket
looking for a 3rd line Support Engineer with at least 3-4 years' experience, support their client remotely opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, DUTIES: Provide 1st to 3rdline support via email, phone, and remote support to their client's based in the Europe, Asia, and the US. Visit customer sites/offices to troubleshoot, configure and implement various Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia
approve the design, engineering, maintenance, and support of the IT infrastructure Ensure that the IT infrastructure experience of implementing, managing and/or administrating Microsoft 365. Recognised M365 certifications: Microsoft 365 Security Administrator Associate, Identity and Access Administrator Associate, Information Protection Administrator Associate, Teams Voice Engineer Expert, Enterprise Administrator Expert. Advanced Agile, DevOps, etc. Ability to design, build, support, and manage complex IT infrastructure systems and
As an Application Support Specialist, you will be working as a member of the PSO & QA team, working the Software Development, to provide application support across a range of web and desktop bespoke applications ‘train the trainer level' training. Production of supporting documentation to improve user experience and Certifications 2-3 years in Software Application Support / Quality Assurance Experience of delivering Microsoft This will be a full-time position working from offices in Cape Town alongside our UK Team located in HQ
ONSITE POSITION AT OUR CLIENTS' OFFICES IN NEWLANDS, CAPE TOWN The Support Engineer plays a critical role delivery of IT support and management services. Core Responsibilities -Technical Support and Troubleshooting: Troubleshooting: Provide first-line support to customers, addressing and resolving technical issues with efficiency Customer Care Support Team Lead and Customer Care Account Managers to align technical support activities resolutions. Contribute to the development of support documentation, knowledge bases, and FAQs to assist
looking for a 3rd line Support Engineer with at least 3-4 years' experience, to support our clients remotely opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, role Provide 1st to 3rdline support via email, phone, and remote support to our client's based in the Europe, Asia, and the US. Visit customer sites/offices to troubleshoot, configure and implement various Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia