design and messaging, test protocols, email and call centre integration, and performance assessment. Ensure management. Collaborate with digital marketing and call centre teams Promotion management Partner with marketing
design and messaging, test protocols, email and call centre integration, and performance assessment. Ensure management. Collaborate with digital marketing and call centre teams Promotion management Partner with marketing
including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
cashier services
Multi skilled to provide Call Centre services
Direct station and communication
system faults to maintenance
department/Call Centre
It should be noted that for operational
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
of Health and National Department of Health - Call centre management of both Inbound and Outbound Calls
of Health and National Department of Health - Call centre management of both Inbound and Outbound Calls
experience in scanning and indexing within a call centre back office environment Computer literate (MS
experience in scanning and indexing within a call centre back office environment Computer literate (MS
license and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word