incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify and to supervisors. Provide product and service information to customers Matric Must have Call centre experience
incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify and to supervisors. Provide product and service information to customers Matric Must have Call centre experience
company and prospects/clients
Manage a diverse customer base, including retail workshops, spares shops
/>Proactively sell products and services, performing cost-benefit analyses for customers
Maintain positive
highest level of service and customer support
Expedite the resolution of customer problems and complaints
share in the Western Cape. • Help and assist customers with making of product, training and problem solving via telephone and Cash and Carry customers. • Assist Reps at Customers to gain market share. • Urgent deliveries management • Planning proactive approach • Customer service and relationship building • Teamwork and Flexibility
share in the Western Cape. • Help and assist customers with making of product, training and problem solving via telephone and Cash and Carry customers. • Assist Reps at Customers to gain market share. • Urgent deliveries management • Planning proactive approach • Customer service and relationship building • Teamwork and Flexibility
generate repeat business and referrals. Liaise with customers telephonically and via email regarding, new orders and stock availability. Provide excellent customer service and accurate information regarding the product Processing orders for Account customers and COD customers. Ensuring account customer has sufficient credit available for COD customer prior to placing orders. Processing delivery notes Follow up with customers who haven't
demands utmost professionalism, integrity and a customer-centric approach. An accredited financial advisor advisor commands the respect and trust of those customers who are entrusting their and their families financial At a glance it is about championing our valued customers to achieve their lifetime goals by identifying appropriate financial advice, in line with the customer's resources and financial goals, to enable positive on demand financial service and advice to customers within your allocated customer markets. Providing
demands utmost professionalism, integrity and a customer-centric approach. An accredited financial advisor advisor commands the respect and trust of those customers who are entrusting their and their families financial At a glance it is about championing our valued customers to achieve their lifetime goals by identifying appropriate financial advice, in line with the customer's resources and financial goals, to enable positive on demand financial service and advice to customers within your allocated customer markets. Providing
goods Customer and Personal Service Knowledge of principles and processes for providing customer and personal personal services Includes customer needs assessment, meeting quality standards for services, and evaluation evaluation of customer satisfaction Sensory Evaluation Knowledge of methods to conduct taste tests and score specific processes, practices and standards to handle customer complaints Processes and Practices Knowledge of internal processes and practices, such as RTM, Customer Complaints, Document management, and Systems SQA