SARS regulations, and maintaining high levels of customer satisfaction. Manage the day-to-day operations including access control and surveillance. Liaise with customs officials, freight forwarders, and other stakeholders reports, receipt and dispatch documentation, and customs documentation. Implement and maintain Standard the bond store. Ensure customer satisfaction through timely and efficient service. KPIs: Inventory Accuracy breaches. Zero security breaches Customer Satisfaction Achieve a customer satisfaction rating of 95% or
SARS regulations, and maintaining high levels of customer satisfaction. Manage the day-to-day operations including access control and surveillance. Liaise with customs officials, freight forwarders, and other stakeholders reports, receipt and dispatch documentation, and customs documentation. Implement and maintain Standard the bond store. Ensure customer satisfaction through timely and efficient service. KPIs: Inventory Accuracy breaches. Zero security breaches Customer Satisfaction Achieve a customer satisfaction rating of 95% or
Providing an "ultimate" service experience to both internal and external customers Updating of relevant relevant IT systems with customer complaints, compliments, and queries Administration, as and when required Always both written and verbal Passionate about customer service Have good interpersonal skills Accuracy and work Meeting Customer Expectations - Consistently delivers exceptional customer service Planning & lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the
Providing an "ultimate" service experience to both internal and external customers Updating of relevant relevant IT systems with customer complaints, compliments, and queries Administration, as and when required Always both written and verbal Passionate about customer service Have good interpersonal skills Accuracy and work Meeting Customer Expectations - Consistently delivers exceptional customer service Planning & lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the
efficient operations to meet our production and customer service goals.
Your primary focus will be on inventory accuracy, and providing exceptional customer service.
Key Responsibilities:
1 adequate stock availability for production and customer orders.
Coordinate with purchasing and production
4. Customer Service:
Serve as the primary point of contact for customer inquiries and and order fulfillment.
Communicate with customers regarding order status, delivery schedules, and
efficient operations to meet our production and customer service goals. Your primary focus will be on managing inventory accuracy, and providing exceptional customer service. 1. Warehouse Management: Supervise and lead adequate stock availability for production and customer orders. Coordinate with purchasing and production transactions. 4. Customer Service: Serve as the primary point of contact for customer inquiries and order order fulfillment. Communicate with customers regarding order status, delivery schedules, and any issues
and enhanced for the online customer Maintains high levels of internal service Takes responsibility within external customer service queries until the query is resolved and closed to the customer's satisfaction satisfaction Ensures customer service tickets are actively managed and resolved timeously Continuously seeks ways ways of improving levels of service Ensures the brand image / identity is maintained during all interactions external customers Offers alternate solutions to challenges faced when assisting customer services teams
and enhanced for the online customer Maintains high levels of internal service Takes responsibility within external customer service queries until the query is resolved and closed to the customer's satisfaction satisfaction Ensures customer service tickets are actively managed and resolved timeously Continuously seeks ways ways of improving levels of service Ensures the brand image / identity is maintained during all interactions external customers Offers alternate solutions to challenges faced when assisting customer services teams
generate repeat business and referrals. Liaise with customers telephonically and via email regarding, new orders and stock availability. Provide excellent customer service and accurate information regarding the product Processing orders for Account customers and COD customers. Ensuring account customer has sufficient credit available for COD customer prior to placing orders. Processing delivery notes Follow up with customers who haven't
generate repeat business and referrals. Liaise with customers telephonically and via email regarding, new orders and stock availability. Provide excellent customer service and accurate information regarding the product Processing orders for Account customers and COD customers. Ensuring account customer has sufficient credit available for COD customer prior to placing orders. Processing delivery notes Follow up with customers who haven't