Operations Manager you will lead a BPO contact centre team in delivering exceptional customer service You possess proven customer service and contact centre operations skills, strong communication , and above client volume and profiles. A minimum 4-year call centre management or equivalent work experience, ideally
process knowledge and team management A minimum 4 year call center management or equivalent work experience
professional, client-centric manner Matric Contact Centre Experience – min 12 months Customer service sales
We're seeking a Administration (cash Centre ) - Contract Position- Goodwood, Cape Town for a client within
managing inbound calls from end customers - responsibilities include receiving/making outbound calls, taking months call centre experience JOB DESCRIPTION Role primarily involves managing inbound calls from end responsibilities include receiving/making outbound calls, taking action on incoming queries, making required transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
managing inbound calls from end customers - responsibilities include receiving/making outbound calls, taking months call centre experience JOB DESCRIPTION Role primarily involves managing inbound calls from end responsibilities include receiving/making outbound calls, taking action on incoming queries, making required transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
travel advice to clients.
be responsible for: Respond to inbound calls and initiate outbound calls to assist with daily bookings or cancellations. Manage inbound and outbound emails, live chats, and calls to facilitate bookings, address Qualification's and experience: 2-5 years experience in a call centre environment Excellent communication skills, both
be responsible for: Respond to inbound calls and initiate outbound calls to assist with daily bookings or cancellations. Manage inbound and outbound emails, live chats, and calls to facilitate bookings, address Qualification's and experience: 2-5 years experience in a call centre environment Excellent communication skills, both
responsible for: