seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting business infrastructure Responsibilities: Provide expert-level technical support and troubleshooting assistance to customers via base or ticketing system Mentor and coach junior support engineers, providing guidance, training and knowledge performance Perform post-resolution follow-ups to support requests Reinforce SLAs to manage end-user expectations with cross-functional teams, including Senior Support Engineers, Principal Engineers, Network Engineers
seeking a Junior Support Engineer to join their technical support team. The Junior Support Engineer will weekends. Responsibilities: Provide technical support and troubleshooting assistance to customers via resolving technical issues Collaborate with senior support engineers and cross-functional teams to escalate with cross-functional teams, including Senior Support Engineers, Principal Engineers, Network Engineers
reputable FMCG as an HR Administrative Support (FTC) and become a vital part of their high-energy
team, a reputable FMCG as an HR Administrative Support (FTC) and become a vital part of their high-energy Taleo tool running smoothly by managing consumer support and troubleshooting. Amp up the documentation game
1st Line IT Support Engineer (JB4356) Cape Town, Western Cape Hybrid or Remote R18 - 24 000 per month services, Microsoft product development, application support, voice solutions, data management and hardware Line Engineer, you will be providing technical support across a wide range of customer issues. Applicants within strict SLA timeframes. Provide on-site support for customers as and when required. Delivering customers. Please do not apply using Scanned CVs, no supporting documentation is required at this point, this
qualification or experience First and/or Second Line Support Experience Experience in working with O365, Azure
team, a reputable FMCG as an HR Administrative Support (FTC) and become a vital part of their high-energy Taleo tool running smoothly by managing consumer support and troubleshooting. Amp up the documentation game
putting a smile on a person's face? As Voys VoIP Support Technician you will be doing just that: providing providing exceptional 1st and 2nd line technical support to business customers. About the Company We pride currently consists of 4 sales colleagues and 3 support colleagues and is the first point of contact for ensuring a smooth number porting experience. All support is remote with no site visits required but it could deal with that kind of daily load — peers are supportive and available for guidance but there is no hand-holding
looking for a 3rd line Support Engineer with at least 3-4 years' experience, to support our clients remotely opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, role Provide 1st to 3rdline support via email, phone, and remote support to our client's based in the Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia Procedures, Training, Compliance requirements. Remote Support Desirable Certifications/ Skill / Experience. Microsoft
To provide business support; end-user access control, end-user training, perform month-end tasks; and across Financial systems SYSTEM'S MAINTENANCE AND SUPPORT Ensure Items on the interface and error files are end user training across all regions. After hour support. NEW BUSINESS INITIATIVES Input into the design COMMUNICATION WITH STAKEHOLDERS Integration with IT support teams and business users in order to effectively and process application problems TECHNICAL SKILLS Basic accounting experience Information processing and