Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top player customer service team, improving efficiencies, and optimizing processes within the department. Minimum years of proven experience managing a customer service team that utilizes various support channels (predominantly messaging) specific to the FinTech of the Financial Services industry. A deep understanding of industry trends
2021, Stor-Age now seeks to appoint at least two Assistant Operations Managers to be based in the greater and inspiring exceptional front-line customer service aligned with the company's core values of excellence accounts Delivering excellent front-line customer service Working with all store-based staff as a team Have
2021, Stor-Age now seeks to appoint at least two Assistant Operations Managers to be based in the greater and inspiring exceptional front-line customer service aligned with the company's core values of excellence accounts Delivering excellent front-line customer service Working with all store-based staff as a team Have
passionate individual with a flair for customer service, store operations, and staff motivation? We have management, a deep understanding of excellent customer service, and the ability to motivate personnel to perform customer service. Addressing and resolving customer complaints to uphold exceptional customer service. Handling management. Supervisor responsibilities include: Assist staff on the shop floor. Take responsibility for stock levels in collaboration with manager and assistant manager. To be equipped with suitable levels of
Duties/Responsibilities: Provide outstanding client service at all times. Experience in managing a high volume queries. Manage daily appointment schedules. Basic Admin duties. Requirements: Strong administration skills skills. Friendly with a strong focus on customer service. Commitment and reliability. Ability to work well
for a junior administrator. Minimum of two years admin experience essential. Proficient in Microsoft office POD’s Completing and e-mailing reports Internal admin support Internal communication to call centre Adhoc
responsibilities will include secretarial and office admin support, including typing, document preparation years experience. Certification/Diploma in legal services or accredited secretarial studies. Experience
Placement Partner and Pnet experience beneficial Good admin skills and attention to detail The successful applicant ongoing market research Work with the pricing department to create rate proposals Drive the end-to-end
Placement Partner and Pnet experience beneficial Good admin skills and attention to detail The successful applicant ongoing market research Work with the pricing department to create rate proposals Drive the end-to-end
ownership of daily tasks within the workshop/service department, distributing tasks among technicians, and ownership of the daily tasks in the workshop/service department. Distribute tasks among workshop technicians urgency and technician capability. Service Coordination: Monitor the services being provided and stay updated introduced or discontinued by suppliers. Evaluate service quality and identify areas for improvement. Resolve Resolve issues related to the delivery of services. Client Interaction: Answer phone calls and emails promptly