new markets for Business Insurance products or services. Responsibilities Business Development Monitor in the market where business can be developed. Customer Relationship Development / Prospecting Develop relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision makers and influencers within the customer organisation and to enable effective two-way flow flow of information and resolution of issues. Customer Needs Clarification Set clear objectives for each
Maintain good customer relations and serve their rental and sales needs. Manage customer accounts and and keep customer payments withing their account terms. Deal with customer complaints and solve customer follow leads when possible. Generate and process customer and supplier related documents, quotes, sales internal and external communications relating to customers and branch. Manage all aspects relating to stock and machinery. Managing cash-ups and processing customer payments. Maintain accuracy of workshop in the
Maintain good customer relations and serve their rental and sales needs. Manage customer accounts with with admin staff. Deal with customer complaints and solve customer problems within the framework of the deliveries and collections for customers. Ensure and follow-up on customer satisfaction with machinery. the market, generate and follow leads. Generate customer related documents where required, quotes, sales invoices, applications etc. Site visits as per customer requirements or to maintain company presence on
Maintain good customer relations and serve their rental and sales needs. Manage customer accounts with with admin staff. Deal with customer complaints and solve customer problems within the framework of the deliveries and collections for customers. Ensure and follow-up on customer satisfaction with machinery. the market, generate and follow leads. Generate customer related documents where required, quotes, sales invoices, applications etc. Site visits as per customer requirements or to maintain company presence on
region. Develop long-term relationships with the customers interpreting their needs and requirements. Generate pre-sales and post-sales support to the customers for good customer management and retention. Achieve set Fibre Connectivity, Core Fibre/Wholesale Fibre Services company.
ensure adherence to requirements and advising department head on actions required.
Prepares special account information and trends
Maintain customer confidence and protects operations by keeping
GRN department with the creation of purchase orders for consignment stock To assist GRN department at
GRN department with the creation of purchase orders for consignment stock To assist GRN department at
payroll staff impress internal customers with professional and friendly service. Accurately reconcile the
Operational Processes Implementation Assuring Excellent Customer Care & Satisfaction Ability to identify and of the experience at all times Needs to show customized precision in all work aspects (Uniform and work refund sysaid requests Providing feedback regarding customer care requests - medical aids, patient requests with all types of people at different levels Customer Service Skills Relationship building skills Interpersonal