of the Competence Centre Events, Marketing and Membership and all Competence Centres of the Chamber
covers client and hosted devices and services, Data Centre hosted services, MPLS Networks, on premise VoIP •Communicating clear technical information to Service desk or call out agent when assisting with errors on site •Maintain supporting processes •Maintenance of system for call management, call recordings management and integrated applications VoIP issues •Understanding of IP PBX configuration, call routing and translations and SIP trunk implementations
drawing on one's knowledge and experience base and calling on other references and resources as necessary efficiency, and productivity. Grade 12 1 year of call centre experience Proficiency in relevant computer applications
drawing on one's knowledge and experience base and calling on other references and resources as necessary efficiency, and productivity. Grade 12 1 year of call centre experience Proficiency in relevant computer applications
SLA
SLA
service in and around the Training & Development Centre at the Depot. KEY RESPONSIBILITIES Perform basic daily sweeping of grounds around the Training Centre. Managing the garden by removing weeds, cutting garden, pick papers and other debris around Training Centre, treat soil with fertilizer twice a year, keep
analogue, SIP, VoIP telephony systems and contact centres. Good understanding of IP version4 addressing structure analogue, SIP, VoIP telephony systems and contact centres. Good understanding of IP version4 addressing structure analogue, SIP, VoIP telephony systems and contact centres. Good understanding of IP version4 addressing structure
SLA
Agree FAR to GL balances. Cost centre Report Preparation Reviewing cost centre reports with heads of department