(PREMIUM/SALES REPRESENTATIVE) Database management Call and service a total number of outlets as per MSOP Maintain a healthy database in that: all customers called on must comply with availability requirements, coolers in the allocated base on every visit or call as per call cycle. Report damaged or malfunction coolers allocated outlets and capture the dates on every second call: Short-dated stock must be moved to the front to opposition in writing or photos as evidence on every call. Understand direct competitor within the allocated
(PREMIUM/SALES REPRESENTATIVE) Database management Call and service a total number of outlets as per MSOP Maintain a healthy database in that: all customers called on must comply with availability requirements, coolers in the allocated base on every visit or call as per call cycle. Report damaged or malfunction coolers allocated outlets and capture the dates on every second call: Short-dated stock must be moved to the front to opposition in writing or photos as evidence on every call. Understand direct competitor within the allocated
(PREMIUM/SALES REPRESENTATIVE) Database management Call and service a total number of outlets as per MSOP Maintain a healthy database in that: all customers called on must comply with availability requirements, coolers in the allocated base on every visit or call as per call cycle. Report damaged or malfunction coolers allocated outlets and capture the dates on every second call: Short-dated stock must be moved to the front to opposition in writing or photos as evidence on every call. Understand direct competitor within the allocated
customers are assisted remotely via video calls, voice calls, emails, and text messages. Product Experts Weights and Objectives Sales Take all inbound sales calls and process sales where appropriate. Upsell additional minimise returns. Customer Support Answer any inbound calls and assist as far as possible. Maintain a high first the products working over either voice or video call, live chat, email or text message. Obtain and note our customers the best care by making appropriate call transfers. Ensure that the majority of Lexie users
5-7 years sales experience calling on clients in the Retail sector. Calling on existing clients in the stock management Matric 5-7 years sales experience calling on clients in the Retail sector required. Fluent
5-7 years sales experience calling on clients in the Retail sector. Calling on existing clients in the stock management Matric 5-7 years sales experience calling on clients in the Retail sector required. Fluent
customer service. The engineer answers incoming calls, tracks all information on the Remedy system along accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed VIP's facing challenges and try and resolve on first call. Gathering information through analytical trouble Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required forthcoming attractions. Escalation and management of calls to agreed SLA's Avoid requests from breaching target
processes for a world-class sales force, by optimising call schedules and the CRM system.
processes for a world-class sales force, by optimising call schedules and the CRM system. Attend sales meeting data is consistently updated including rep call adherence, call frequency and strike rate information is Planning of sales route call schedule from Monday to Friday. Ensure the calling schedules are maintained on a daily basis: Check limits exception report. Call reports. Weekly sales report submitted to the GM reports in terms of the Revenue and GP: Rep call reports. Call schedule adherence. Strike rate. Quotes.
SPECIALIST CONVENIENCE TRADE) Database management Call and service a total number of outlets as per MSOP Maintain a healthy database in that: all customers called on must comply with availability requirements, coolers in the allocated base on every visit or call as per call cycle. Report damaged or malfunction coolers allocated outlets and capture the dates on every second call: Short-dated stock must be moved to the front to opposition in writing or photos as evidence on every call. Understand direct competitor within the allocated