analogue, SIP, VoIP telephony systems and contact centres. Good understanding of IP version4 addressing structure analogue, SIP, VoIP telephony systems and contact centres. Good understanding of IP version4 addressing structure analogue, SIP, VoIP telephony systems and contact centres. Good understanding of IP version4 addressing structure
SLA
Agree FAR to GL balances. Cost centre Report Preparation Reviewing cost centre reports with heads of department
Agree FAR to GL balances. Cost centre Report Preparation Reviewing cost centre reports with heads of department
provided by vendors. Providing support for contact centre operations. Qualifications A three year IT Diploma analogue, SIP, VoIP telephony systems and contact centres Good understanding of switching and routing functionality
reporting requirements for the Financial Intelligence Centre (FIC) and Statistics South Africa.
satisfaction is achieved through the proper sales calling cycles; applicable sales skills and ongoing effective basis. Weekly call plans to be structured in line with channel requirement. 2 monthly calls per DP and 2 2 Teams calls including Channel Manager per month. Outlying areas, once per quarter. Channel Manager along each alternate quarter. 1 monthly call per DC and 1 Teams call including Channel Manager per month Bi-Monthly call to all non DP / DC customers per month 1 day per month dedicated solely to cold calling / new
satisfaction is achieved through the proper sales calling cycles; applicable sales skills and ongoing effective basis. Weekly call plans to be structured in line with channel requirement. 2 monthly calls per DP and 2 2 Teams calls including Channel Manager per month. Outlying areas, once per quarter. Channel Manager along each alternate quarter. 1 monthly call per DC and 1 Teams call including Channel Manager per month Bi-Monthly call to all non DP / DC customers per month 1 day per month dedicated solely to cold calling / new
switchboard: receiving incoming calls, message management, and transferring calls
Manager with effectively managing a Decorating Centre in line with the required customer experience standards