control software, etc
client is a leading service provider in IT and tech support industry, dedicated to providing exceptional service to grow, they are looking for a skilled IT Support Technician to join their dynamic team. They are seeking customer-focused IT Support Technician to provide technical assistance and support to their clients. The and ensuring a seamless user experience. Provide first-line technical support to clients via phone, email computer systems, applications, and peripherals. Manage user accounts, permissions, and access controls in various
/>- Salesforce Administration
- Desktop and Hardware Support
- Network Administration
-
troubleshooting of desktop/notebook hardware and software
- Supporting standard end user applications
- Supporting printers and print services
- Working knowledge of network services (i.e. DNS
/>- Cloud Service Support
- Ability to perform basic repairs on laptops, desktops and some peripherals
Onsite Support Technician to join their branch in Sandton, Johannesburg. JOB DESCRIPTION: To support ESSN products to existing and potential clients. To support SLAs to existing and potential clients. MAIN DUTIES RESPONSIBILITIES: Provide telephone, face to face and online support to the client Client liaison and communication
Technology
Join our client in a versatile team as an IT Support Technician You will be at the forefront of providing effective and efficient technical support to both internal and external end-users. Your responsibilities will from diverse backgrounds, providing an excellent support system for professional development. They prioritise industry advancements. If you're passionate about IT support, troubleshooting, innovation, and making a meaningful in IT. Technical Support Provide timely and effective technical support to end-users, resolving hardware
Support and maintain organizational computer systems, desktops, and peripherals. That includes installing workstation performance. To provide immediate first line support and daily assistance of all IT related issues Assisting functions. Troubleshooting and problem solving of user issues (Local and Remote) Assist Senior LAN Admin ups with users. Assisting with the Helpdesk function – logging and maintaining all support calls Matric A Essential CompTia N or IT Diploma or MCITP (Desktop Engineer) (Current to within 18 months) 3 years'
Hiring: JUNIOR IT SUPPORT TECHNICIAN (VOIP/NETWORKING)
Overview on-sites for support purposes, trouble-shooting faults on site and relaying to the remote support team for installations.
Assisting with first tier support when in the office.
Good trouble shooter
Desired Skills:
IT Support Technician
VoIP
Networking
Mikrotik
experience as a Technical Support Analyst, Service Maintenance Administration, Desktop Support Engineer, IT Help Help Desk Technician or similar role
be: