monthly reporting with financial and operational metrics.
Qualifications:
Understanding the call centre metrics and consistently achieving minimum metrics. Capturing and recording
Understanding the call centre metrics and consistently achieving minimum metrics. Capturing and recording
analysis and data modelling of proposed targets/metrics and KPIs.
Identify areas for internal control
Responsibilities: Budgeting and forecasting Monthly cost metrics reports / KPI's Performance analysis Mergers &
Responsibilities: Budgeting and forecasting Monthly cost metrics reports / KPI's Performance analysis Mergers &
financial and operational strategies, monitoring key metrics, and ensuring robust control systems to safeguard
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with; FDA regulations, GMP standards, data and metric analysis and the development of Training Programs
data analysis and reporting across lots of key metrics and entities