Previous experience as a Recruiter for Contact Centre staff (Bulk Recruitment)
Previous experience as a Recruiter for Contact Centre staff (Bulk Recruitment) Must be able to handle
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Can plan and deliver oral customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
mortgage insurance provider is looking for a call Centre jobs Sales Support on a 6 month contract in Durban candidate will be responsible for ensuring that full call center support is given to the Sales Administrators; to ensure efficient operations of the Contact Centre. Daily & Monthly statistics Recording of Daily Capturing essential Preferably bilingual The post Call Centre jobs Sales Support opportunities appeared first
Vodacom Add-On LinesÂ
JOB PURPOSE
The of their needs and that ensure that unresolved calls are escalated to the correct internal stakeholders stakeholders. The Agent is expected to maintain a call back methodology, ensuring all clients not successfully electronic diary or any applicable app is set for call backs.
KEY RESPONSIBILITIES:
- Making calls to clients for purposes of sales, payments, updates
high-performance call center of CLO's with a clear vision to provide world-class Inbound and Outbound CRM Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients when needed Handling complaints Handling inbound and outbound calls Adhering to compliance policy Customer mandatory) Fraud detection experience (Advantageous) Call center experience ( Advantageous) Attractive salary
Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients when needed Handling complaints Handling inbound and outbound calls Adhering to compliance policy Customer mandatory) Fraud detection experience (Advantageous) Call center experience ( Advantageous) Attractive salary
You will be responsible for responding to inbound queries via voice and email correspondence. Handling
E-commerce Inbound Manager
Our client is looking for a dynamic E-commerce Inbound Manager
self-driven and detail-oriented E-commerce Inbound Manager to join their team in the Midrand
The E-commerce Inbound Manager will: