We are seeking a skilled and motivated Helpdesk Support Engineer, this is a permanent role is based in leveraging remote desktop connections to offer prompt support. You'll primarily communicate through email and Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
application infrastructure, and partner files.
client is a leading service provider in IT and tech support industry, dedicated to providing exceptional service continue to grow, they are looking for a skilled IT Support Technician to join their dynamic team. They are customer-focused IT Support Technician to provide technical assistance and support to their clients. The user experience. Provide first-line technical support to clients via phone, email, and in-person. Troubleshoot meetings and presentations. Maintain documentation of support activities, IT assets, and procedures. Collaborate
Position: Provide high quality application and systems support Understand the nature and business impact of requests perform the required analyses Provide second line support for technical and functional solutions Qualifications Experience At least 3-5 years in an application support environment and on Oracle Database Experience working and systems support to customers and internal business functions Provide second line support service to
lookout for a highly motivated and skilled IT Support Specialist to join their team in Midrand, Gauteng securely. This role involves providing technical support and training to staff (both in person and remotely) and comply with security protocols. Provide user support and training as required. Manage and update the software is licensed and updated. Provide user support and training. Networking: Manage networks across Tertiary IT hardware and software support qualification preferred. IT support experience is essential. Inquisitive
Position: Provide high quality application and systems support Understand the nature and business impact of requests perform the required analyses Provide second line support for technical and functional solutions Qualifications Experience At least 3-5 years in an application support environment and on Oracle Database Experience working and systems support to customers and internal business functions Provide second line support service to
equipment in client offices, and follow-up with support as required. Install, maintain and troubleshoot
Field Support Engineers to join our team and provide on-site technical support and assistance assistance to clients or customers. As a Field Support Engineer, you'll play a crucial role in ensuring clients receive timely and effective technical support, thereby contributing to the overall success of resolved remotely is redirected back to the remote support team.
of Jnr-Snr Call Centre Support. Your core role will entail providing support for fibre to the home including including Omni-channel Support via WhatsApp, email and other mediums. Candidates must be able to thrive
To continually make sure that all Monitoring support is managed in a timely, efficient and effective that a continuous revenue stream for monitoring support is achieved. (Targets to be calculated) To understand TASKS : Provide both on and off-site technical support and consultancy to prospective and existing Monitoring Manager to discuss and update on all sales and support issues and activities of the segment. Ensure that existing support engineers including IT to overcome all related issues. Utilise SFDC support tool to provide