PURPOSE The VIP Support Engineer (is the first point of contact for VIP's in request of support via Telephone/email Telephone/email or Automation. The VIP Support Engineer will proactively check the health status of VIP hardware timely fashion. The engineer provides desktop support, such as password or account related queries, Outlook logged request or incident. Provide first line support for VIP's facing challenges and try and resolve monitoring and analysing incoming calls, problems and support requests. Use the required dashboards or views
Requirements:
- Min 3 years in a technical support role (Smart home industry preferred)
- Strong
Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as for customer queries or complaints, extending support beyond technical issues to encompass sales, construction including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with
Microsoft cloud operation security center.
accuracy)
Assist admin support of the company system
Provide system and QA admin support
Manage and
Evolution super user will be an advantage.
The Learning Support Officer is responsible for coordinating our online and on-campus learning programs
• Grade 12/Matric or equivalent qualification.
• Minimum 3-5 Years’ industry experience in technical administration.
• Experience with ERP (SAP, Business Central or Navision).
• Computer Literate (Word, PowerPoint and Excel).
DUTIES AND : RESPONSIBILITIES
• L
or related coupled with 3-5 years experience in Support Desk Management or Software Consultant, and who be proactive in terms of providing professional support to both the team and customers.
Automation sector is looking for a Real Estate Support person based in the Midrand and other company branches activities of company in South Africa while also supporting the global company Real Estate team as the “on-the-ground”