work on the Age Analysis to reduce debtors. Call customers for outstanding debt. Keep record of all communication obtained prior to crediting invoices. Reconciling customer accounts- towards the accuracy of the debtor's and submits the documents timeously. Managing customer accounts and managing accounts for handover to Resolving customer queries Liaising with sales reps regularly regarding customers. Daily customer payment allocations. Compiling and filing of customer documents. Taking calls from customers, dealing with queries and complaints
responsible for providing excellent customer service, ensuring customer satisfaction, and offering timely the ability to handle customer inquiries and complaints efficiently. Customer Service Representatives strong Customer Satisfaction skills Excellent Interpersonal Skills and ability to handle customer inquiries inquiries and complaints Customer Support experience Computer Literacy and proficiency in relevant software multitasking abilities Experience in a call center or customer service role is a plus
and secure orders from existing and prospective customers through a relationship-based approach.
in-person visits.
work on the Age Analysis to reduce debtors. Call customers for outstanding debt. Keep record of all communication obtained prior to crediting invoices. Reconciling customer accounts- towards the accuracy of the debtor's and submits the documents timeously. Managing customer accounts and managing accounts for handover to Resolving customer queries. Liaising with sales reps regularly regarding customers. Daily customer payment allocations. Compiling and filing of customer documents. Taking calls from customers, dealing with queries and complaints
be able to start asap Duties: Customer Interaction: Greeting customers, scheduling service appointments Consultation: Conducting thorough consultations with customers to understand their vehicle's maintenance or repair repair needs. Listening attentively to customer concerns and accurately documenting service requests necessary services and provide accurate estimates to customers. Service Recommendations: Recommending appropriate vehicle inspections, manufacturer guidelines, and customer concerns. Parts and Inventory Management: Ordering
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positive workforce experience by activating learning solutions/programmes conducted internally and by external identify the usage statistics related to learning solutions, enabling the LandD team to develop ways of increasing increasing uptake and usage of learning solutions. Coordinate LandD processes, and identify areas to improve support to various stakeholders by activating solutions to assist in the resolution of queries, delivering awareness and visibility of internal offerings/people solutions. Research and analyse leading practices, to understand
positive workforce experience by activating learning solutions/programmes conducted internally and by external identify the usage statistics related to learning solutions, enabling the LandD team to develop ways of increasing increasing uptake and usage of learning solutions. Coordinate LandD processes, and identify areas to improve support to various stakeholders by activating solutions to assist in the resolution of queries, delivering awareness and visibility of internal offerings/people solutions. Research and analyse leading practices, to understand