The role of the Helpdesk Team Lead is to lead and mentor a Helpdesk technical team, monitor system performance remotely assist clients on all inbound channels . The Helpdesk Team lead plays an important role in maintaining matrix. Maintain oversight and control over all Helpdesk staff in relation to service levels and functional
We are seeking a skilled and motivated Helpdesk Support Engineer, this is a permanent role is based in
Small IT company is looking for a young, IT enthusiast to join their team. The candidate will be logging all IT related calls and do problem shooting. Therefor needs to be technically strong and customer orientated.
Reference: JHB000987-DS-1 Role: IT Helpdesk Technician Location: Fourways. Johannesburg Company: A leading over 30 years' experience are looking for a IT Helpdesk Technician to join their dynamic and friendly
administration of Ad-hoc tasks and problems. Improving helpdesk turnaround time and escalation of any issues and and do follow ups with users. Assisting with the Helpdesk function – logging and maintaining all support
Support technician, you will respond to all assigned Helpdesk tickets regarding hardware, software, and networking
Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based)
End-User Support Handle user requests via the Helpdesk system, telephone and e-mail Provide timely and
to 2 nd Documentation and Updating of Ticketing/Helpdesk System Train end users on usage of computer hardware