Collaborate on developing e-commerce customer experience and operational plan to support business objectives Analyse data and performance of e-commerce customer experience to draw performance insights, identify gaps and orchestration & improvement Manage online customer experience optimising for sales and customer sentiment, industry accepted customer experience metrics Relevant qualification or experience in Data Analytics/Process Analytics/Process management. 5 years' experience in Customer Service Experience in online customer journey mapping
we are seeking a qualified Safety Officer with experience in hospital settings to join their team. Job enhance the overall quality of care and patient experience. Qualifications: Bachelor's degree in Occupational Nursing, or related field. Minimum of 3 years of experience in healthcare safety management or related field
we are seeking a qualified Safety Officer with experience in hospital settings to join their team.
enhance the overall quality of care and patient experience.
Qualifications:
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institution is seeking to recruit a Head of Student Experience based in Midrand. Design, Implement and Monitor Student Touchpoints Holistic Student Support and Experience Oversight of Corporate Social Investment (CSI) Administration, Reporting and Budget Management Student Experience Team Management and Guidance Student Discipline Minimum Experience Requirements: Minimum of 2 years Student Administration and 4 years experience in Operations/Academic/ Support 3 years experience of Operational Management / Project Management 3 years experience of Leadership/
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and processes Prior call Centre sales experience minimum - 6 months 6 months, to one years' sales experience in insurance
analyze training needs and prioritizes contact centre training in line with operational needs. Conducts products. 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements
(Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training products. 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements
Minimum of 3 years Commercial Property Management experience Ability to understand and speak Afrikaans (Advanced) own Vehicle Salary: Rneg based on skills and experience