and resolving basic complaints Answering incoming calls and assisting walk-in clients Providing accurate
and resolving basic complaints Answering incoming calls and assisting walk-in clients Providing accurate
Responsibilities: · Attend to all logged support incidents and calls. · Perform root cause analysis using the RCA template
purposes Manage and secure accreditation of training centres, facilitators, assessors and moderators with the
purposes Manage and secure accreditation of training centres, facilitators, assessors and moderators with the
and information between the studio and the data centre is accurate at all times in order to prevent any
Platforms Operations systems (Windows, Linux), Data Centres, Networks, Databases, Web technologies, Cloud technologies
Respect, Accountability, Client-driven, People-centred) and strong Ethics; • Ability to work under pressure
Respect, Accountability, Client-driven, People-centred) and strong Ethics; • Ability to work under pressure
Respect, Accountability, Client-driven, People-centred) and strong Ethics; • Ability to work under pressure