position available for a Salvage Case Management Agent: Non-Motor based in Hill on Empire, Parktown. WHAT
employees W e are looking for Collection agents to join our team to call Businesses & Customers on behalf behalf of a client based in US. The agent will be responsible for performing mostly outbound activities (together (together with inbound) contacting Businesses / Customers to inform them of their past due invoices and First party /3 rd party collections, Rep will be calling on behalf of the creditor as opposed to the collection Matric/ NQF LEVEL 4 Preferably 6-12 months USA call centre experience. For 1 st party collections, it will
to take ‘Manager ‘calls (Talk offs). Drive quality requirements by listening to calls and holding regular assessments Conduct regular performance reviews with agents and take the necessary corrective action. Respond replace agents or hire new agents depending on the needs of the business Managing all agent absence and with the Manager creating incentive plans to drive agent performance or special campaigns The TL needs to detail Matric Preferably 12 months plus USA call centre experience. For 1 st party collections, it will
to take ‘Manager ‘calls (Talk offs). Drive quality requirements by listening to calls and holding regular assessments Conduct regular performance reviews with agents and take the necessary corrective action. Respond replace agents or hire new agents depending on the needs of the business Managing all agent absence and with the Manager creating incentive plans to drive agent performance or special campaigns The TL needs to detail Matric Preferably 12 months plus USA call centre experience. For 1 st party collections, it will
expansion of our Sales Department. We have several call centre sales postions available and require candidates professionals. We are looking for Outbound Telesales Agents wanted for sales team in Westville, Durban. Position financial products telephonically within a contact centre environment. Build strong customer relationships
selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, quotations to customers/agents by discussing client requirements either via call centre or over e-mail advising
required of you: Collaborate with the 24/7 Response Centre, ensuring seamless support for their app users Experience with Agile software development and call centre/logistics environments. Excellent communication on experience and ability. Contact Phindi a t phindileme-merge.co.za or call her at 011 463 3633 to discuss
Quoting Sign up a minimum of 5 active lead referral agents Weekly report writing Keep up to date and fully term insurance either as a broker agent or tied agent Call center agents not preferred unless they have
Quoting Sign up a minimum of 5 active lead referral agents Weekly report writing Keep up to date and fully term insurance either as a broker agent or tied agent Call center agents not preferred unless they have
Customer Service Position Requirements: 12 Months Call Centre Experience Matric Clear Criminal Record ITC