unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service product queries Contact customers to provide installation and training Outbound calls to customers to / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms of applications received at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard supervision of a quality Contact Centre with regard to attending and resolving voice calls received; ● Report Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage
Located in beautiful Amanzimtoti, Durban, our call centre is buzzing with energy and excitement.
service and support.
- Must be able to cold call.
- Must be able to handle objections effectively
for passionate individuals to join our vibrant call centre team!
Step into a world of opportunity Located in beautiful Amanzimtoti, Durban, our call centre is buzzing with energy and excitement.
service and support.
- Must be able to cold call.
- Must be able to handle objections effectively
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .
Call Centre Agent – Johannesburg, South Africa Must be fluent in Afrikaans and English, written and verbal accurate, informative reporting. The post Call Centre Agent – Johannesburg appeared first on freerecruit
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .
communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison Administration R 4500 comm and incentives. The post Call Centre Agents appeared first on freerecruit.co.za .
Responsibilities:
As a sales agent, you will be responsible for contacting prospective customers, selling
with extensive in-bound and customer relations call centre experience to join their team Duties: Deal with