potential home loan clients , through lead providers (agents and originators) and through personal marketing (Final Grant) and close the deal. Maintain customer contact and follow-up. Applications capture and file construction with generating own leads and cold calling ( No Inbound Sales ). Exceptional knowledge of the area/region and interested to further the process, kindly contact Patricia Jacobs by sending your detailed CV to
potential home loan clients , through lead providers (agents and originators) and through personal marketing (Final Grant) and close the deal. Maintain customer contact and follow-up. Applications capture and file construction with generating own leads and cold calling ( No Inbound Sales ). Exceptional knowledge of the area/region and interested to further the process, kindly contact Patricia Jacobs by sending your detailed CV to
assessments Conduct regular performance reviews with agents and take the necessary corrective action. Respond replace agents or hire new agents depending on the needs of the business Managing all agent absence and with the Manager creating incentive plans to drive agent performance or special campaigns The TL needs to detail Matric Preferably 12 months plus USA call centre experience. For 1 st party collections, it will
assessments Conduct regular performance reviews with agents and take the necessary corrective action. Respond replace agents or hire new agents depending on the needs of the business Managing all agent absence and with the Manager creating incentive plans to drive agent performance or special campaigns The TL needs to detail Matric Preferably 12 months plus USA call centre experience. For 1 st party collections, it will
an Inbound and Outbound Dispatch Supervisor to join their team. Supervise the movement of inbound and operations and ensure smooth running of inbound and outbound stock (inbound from factory - outbound to clients)
understanding of customer service, architecture and Contact Center platforms, tools and technologies. Demonstrate other technologies needed to operate customer contact centres Demonstrate deep understanding of customer focusing on Contact Centre's and Contact Center key metrics Excel with evaluation of emerging Contact Center issues. All round understanding of inbound and outbound contact centres & the various data and dialling in large scale corporate Contact Center applications. Recent Genesys Contact Center product experience
Kura provides award-winning outsourced contact centre solutions across UK and South Africa. Its software executive reports Essential Outbound & inbound contact centre operational management and strategic planning
potential home loan clients, through lead providers (agents and originators) and through personal marketing then asking for the business 5. Maintain customer contact and Follow-up Update the client on every step of questions from clients accurately and clearly Keep in contact with the client even after LOA has been signed generating your own leads & cold calling (No Inbound Sales) Money hungry/ goal driven Exceptional knowledge
potential home loan clients, through lead providers (agents and originators) and through personal marketing then asking for the business 5. Maintain customer contact and Follow-up Update the client on every step of questions from clients accurately and clearly Keep in contact with the client even after LOA has been signed generating your own leads & cold calling (No Inbound Sales) Money hungry/ goal driven Exceptional knowledge
potential home loan clients, through lead providers (agents and originators) and through personal marketing then asking for the business 5. Maintain customer contact and Follow-up Update the client on every step of questions from clients accurately and clearly Keep in contact with the client even after LOA has been signed generating your own leads & cold calling (No Inbound Sales) Money hungry/ goal driven Exceptional knowledge