incoming chats Make outbound calls Handle all inbound & outbound customer interactions Answer incoming application queries Assist with general product queries Contact customers to provide installation and training N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications received at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard Responsible for the supervision of a quality Contact Centre with regard to attending and resolving voice Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage debt collection matters. The post Senior Contact Centre Agents appeared first on freerecruit.co.za .
service and technical service enquiries through inbound calls and provide end-to-end service.
Main
ty to work with little supervision EDUCATION
customers dedication
various channels, including but not limited to Inbound & Outbound Calls, Emails, Social Media, Online courteous at all times and through ensuring ‘first contact' resolution Assist with managing various mailboxes Education: National Senior Certificate (Grade 12) Contact Centre qualification (Desirable) Experience: 5 years' service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online
SALES AGENTS NEEDED
MATRIX VISION MARKETING
is looking for competative sales agents that helps us to build sales growth. Join a growing
their call center to fill the roles of Inbound Call Center Agents. No previous experience is needed and Possess a genuine interest in administration, contact center, and customer service. The basic salary commission, and incentives. The post Call Center Agent – Inbound appeared first on freerecruit.co.za .
Inbound Sales Agents, Umhlanga, North Suburbs. Company Name: IG Recruitment. Get paid your worth and below requirements, get in touch: 6 months of Contact Centre sales or face-to-face sales experience. Excellent
will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme training methods and interventions with the Contact Centre Training Manager if the expected performance
Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme training methods and interventions with the Contact Centre Training Manager if the expected performance