Cross Skill / Up skill Training/Refreshers/Floor Support or any other intervention in consultation with training as per business needs. Manages floor support activities to identify gaps in customer service/communication
controls focused on the impact the specialist support team has on delivery of ensuring the business achieves technologies. Demonstrate strong understanding of supporting technologies such as remote and virtual desktop
resolution of production issues. Ability to handle support issues related to application performance and stability for effective monitoring. Provide second-line support for customer-reported issues. Assume the role of production issues swiftly to minimize downtime. Handle support issues related to application performance and stability
Dynamics solutions. Provide end-user training and support during the implementation and post-implementation
Maintain relationships with clients by providing support, information and guidance. Research and recommend
designing and implementing new business processes in support of the development of comprehensive fit-for-purpose
Maintain relationships with clients by providing support, information and guidance. Research and recommend
contract closure. Work closely with the sales support team to ensure a smooth transition from sale to
an advantage; Administrative and professional support to the electorate structures of the union; Ability
BET's responsibility is to develop, deliver and support applications, in which data is received from or