Coordinate the troubleshooting and the support calls with external providers. Develop and maintain technical
activities. Interaction with clients through meetings, calls and emails. Support the troubleshooting, resolving
all current services are in contract. Develop a call plan per customer including meeting type and objectives
Develop credibility with segment (Regions, Costs centres, Contracts, sales segments and Service units) management
Coordinate the troubleshooting and the support calls with external providers. Develop and maintain technical