off-site personnel). Keep management up to date with any new IT technology and available resources. Maintain meetings/training sessions. Ad Hoc Duties Perform any reasonable AD HOC duties that may be required. Education:
off-site personnel). Keep management up to date with any new IT technology and available resources. Maintain meetings/training sessions. Ad Hoc Duties Perform any reasonable AD HOC duties that may be required. Education:
365 Certified: Administrator Expert AWS Certified: Any of these certifications AWS Certified: Cloud Practitioner Administrator Associate Project Management Certified: Any project certification (example) PMP® Certification
developers, operations teams and testers regarding any queries relating to requirements and tech quality Databases, Middleware and Connection Interfaces Any additional responsibilities assigned in the Agile
complaints reporting:
the region Customer Complaints Reporting: Report any customer complaint in line with our SOP Safety Health Making sure that any accidents, incidents and non-compliance with the policy or any legislation issue
and good analytical and problem-solving skills - Any additional responsibilities assigned in the Agile
good analytical and problem-solving skills
- Any additional responsibilities assigned in the Agile
accordance with SLAs
Monitor, report and escalate on any client end issues
Mobile Device Support:
requirements into individual task/user stories. Any additional responsibilities assigned in the Agile