ITIL Operation processes (Incident-, Problem- and Change management) Any additional responsibilities assigned
communication skills. Analytical and problem-solving skills. Time management and customer service skills. Tertiary
resolve challenges
budget, both to solve technical problems and to promote the effective management of information. These systems
Key Responsibilities:
targets as per set budget To effectively solve problems and manage risk to ensure achievement of targets Pricing
targets as per set budget To effectively solve problems and manage risk to ensure achievement of targets Pricing
Operations experience (ticket handling, problem, incident management) • Jira and Confluence experience •
Operations experience (ticket handling, problem, incident management) • Jira and Confluence experience •
approach to resolve challenges Problem solving skills Project management In Depth Product and Retail Business