Management: Incidents Monitoring, manage SLAs, problem management reporting, ITIL Ops: Azur Cloud, Linux and
incident management, change management and problem management ADVANTAGEOUS TECHNICAL SKILLS ITIL certification
indicators to locate and correct code problems.
-Work with management to prioritize business and information
3rd party courier provider companies on problems.
Operations experience (ticket handling, problem, incident management)
- Jira and Confluence experience
requirements. User support via Incident/Problem/Change management Preparation of system/technical documentation
Numerical orientaion Planning skills Problem solving Conflict management Leveraging divesity Decision making
Numerical orientation Planning skills problem solving Conflict management Leverageing diversity Decision makaing
Numerical orientation Planning skills problem solving Conflict management Leverageing diversity Decision makaing
Numerical orientaion Planning skills Problem solving Conflict management Leveraging divesity Decision making