the ICT services sector is looking for a Service Delivery Manager to join their team. The Service Delivery (SDM) is responsible for the service relationships with one or more customers and is accountable for proactively improvement and development of service. This role manages the customers' service level expectations and monitors monitors, reports on, and drives service performance on behalf of the customer through relevant internal teams manages high severity customer incidents and problems, acting as the customers' eyes and ears within
To provide advisory services, to clients depicting early warning signs of distress, that support limiting clients through providing management consulting services, specialist knowledge, and expertise to help them clients who would require management consulting services, training, support, mentorship and development
administrator's/owner's/manager's within the service centre's we will reduce LTP (Long Term Pending) Pending) orders (automatically speeding up service).
     - Support in rolling out of SSA Standard overall improvement on Service Levels and Customer experience in turn increase Customer Satisfaction.
Â
/>- 2 to 5 years SAMSUNG products , process and service experience .
- Deep understanding of the SSA
deliverables. Provide input to the CSC (Client Service Centre) budget for the Financial year, Identifying
Introduction Large co Description Compliance Management Strategic and Operational level - Risk Management implementation Implement, drive and manage compliance Legal / Risk / Compliance degree. CISA Membership an advantage. 3-5 Years in a Compliance environment Managing a team Financial operations,
rd party Courier services (including SLA negotiations and management) to meet customer needs. MUST BE AVAILABLE projects within the business. Customer Services: Interaction with customers to provide distribution solutions solutions by focusing on value added services and new delivery methods. Identify areas of improvement within Controller's role: Customer (our Sales Force or Consumer): Analyse external customer's specific requirements requirements for delivery services and include their requirements in company internal procedures and measures
As a Financial Services Network Consultant, your primary duties will involve researching and making professional professional appointments within the financial services industry. You will be responsible for building networking opportunities within the financial services sector. Make professional appointments with financial
can work every second Saturday morning. Duties: Customer liaison, quotes and invoicing and work closely reporting purposes. Serve customers by selling products and meeting customer needs in co-operation with or Business Developer at your allocated branch. Service existing accounts & obtain orders Establish level of service and customer loyalty in building Herholdt's customer base. Calling on customers and servicing Sell products or services to businesses or consumers/customers and work with customers to find what they
quotations as per RFQ's received from the Field Service Engineer. Ensure correct pricing quoted per modality prices for parts if required. Follow up with customers on quotes sent and not yet accepted. Technical reports from customer and log the call with the Technical Supervisor to allocate a Field Service Engineer Team if no response/feedback received. Monthly service planning with the Technical team and sub-distributors weekly job/invoice tracker. Distribute weekly service/repair schedule. Dealing with Agents, Sub-Distributors
Recent Graduate who will provide intermediary services that are personalized, efficient, and prompt to (multiple) channels. The incumbent delivers exceptional service that exceeds the client's expectations through escalations to ensure personalized service and effective resolution. Assist customers with online banking, mobile mobile banking, and other digital banking services. Participate in training programs and ongoing learning knowledge of banking products, services, and processes. Assist customers with account openings, deposits