classes
client's Plants outside of Germany Be the telephone call receipt of IT incidents related to production issues
developed solutions.
of developed solutions. Knowledge of HP quality Centre to manage and monitor defects. Professional conduct
following is required: Architecture and Design, Data Centre, and Facilities. Governance and legislative practices
- Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Experience - Essential Minimum 1 year of experience in a call center environment
- Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Experience - Essential Minimum 1 year of experience in a call center environment
optimal functioning. Respond promptly to service calls and troubleshoot issues to minimize downtime and
optimal functioning. Respond promptly to service calls and troubleshoot issues to minimize downtime and
verify accuracy, specifications and budget cost centre